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	1.	Management : meeting and exceeding customer expectations / Gemmy Allen and Raymond F. Attner. by Allen, Gemmy Attner, Raymond F Edition: 11th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wessex Inc., 2017 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD31 .A46 2017. Place hold
	2.	Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. by Plunkett, W. Richard (Warren Richard) Allen, Gemmy Attner, Raymond F Edition: 9th ed. Material type: Text; Format: print Publication details: Mason, OH : Thomson/Southwestern, c2008 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD31 .P55 2008 OS, ... Place hold
	3.	Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner. by Plunkett, W. Richard (Warren Richard) Attner, Raymond F Edition: 10th ed. Material type: Text; Format: print Publication details: Cincinnati : South-Western College, 2013 Availability: Items available for loan: UMK Kampus Kota (3)Call number: HD31 .P58 2013 , ... Place hold

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