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81.
Business performance measurement and management : new contents, themes and challenges / Paolo Taticchi editor. by
Material type: Text Text; Format: print
Publication details: Berlin ; London : Springer, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.9 .B87 2010.

82.
Leaning into Six Sigma : a parable of the journey to Six Sigma and a lean enterprise / Barbara Wheat, Chuck Mills, Mike Carnell. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2003
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD62.15 .W47 2003, ...

83.
Leading the lean enterprise transformation / George Koenigsaecker. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton : CRC Press, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .K65 2009.

84.
Total quality management / Dale H. Besterfield ... [et al.]. by
Edition: 3rd ed.
Material type: Text Text; Format: print
Publication details: Upper Saddle River, N.J. : Prentice Hall, 2003
Availability: Not available: UMK Kampus Kota: Damaged (1). UMK Kampus Kota: In Processing(Cataloging) (2).

85.
The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli. by
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD57.7 .M525 2008 OS.

86.
The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli. by
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2008
Availability: Not available: UMK Kampus Kota: Damaged (1).

87.
Quality : a critical introduction / John L.W. Beckford.
Edition: 3rd ed.
Material type: Text Text; Format: print
Publication details: New York, NY : Routledge, 2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .B433 2010.

88.
Healthcare operations management / Daniel B. McLaughlin, Julie M. Hays by
Material type: Text Text; Format: print
Publication details: Chicago : Washington, DC Health Administration Press ; AUPHA Press, c2008
Availability: Items available for loan: UMK Kampus Kota (2)Call number: RA399.A1 M374 2008 OS, ...

89.
The healthcare quality book : vision, strategy, and tools / [edited by] Elizabeth R. Ransom ... [et al.]. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Chicago : Health Administration Press, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: RA399.A3 H433 2008 OS.

90.
The future of lean sigma thinking in a changing business environment / David Rogers. by
Material type: Text Text; Format: print
Publication details: Boca Raton, FL : CRC Press/Taylor & Francis, c2011
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD62.15 .R638 2011, ...

91.
Four practical revolutions in management : systems for creating unique organizational capability / Sh'oji Shiba,David Walden ; with contributions by Alan Graham, John Petrolini, and many others. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Portland, Or. : Productivity Press ; Cambridge, Mass. : Center for Quality of Management, c2001Copyright date: ©2001
Availability: Not available: UMK Kampus Kota: Damaged (1).

92.
Methods for measuring total quality in organization / edited by Johan Howard. by
Material type: Text Text; Format: print
Publication details: Uxbridge : Koros, 2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .M48 2012.

93.
Total quality management / edited by Johan Howard. by
Material type: Text Text; Format: print
Publication details: Uxbridge : Koros, 2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .T683 2012. Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: HD62.15 .T683 2012. Not available: UMK Kampus Kota: Damaged (1).

94.
Total quality management / Subburaj Ramasamy. by
Material type: Text Text; Format: print
Publication details: New Delhi : Tata McGraw Hill, c2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .R36 2012. Not available: UMK Kampus Kota: On Holdshelf (1).

95.
Six Sigma on a budget : achieving more with less using the principles of Six Sigma / Warren Brussee. by
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .B48 2010.

96.
Total quality management for the food industries / by Wilbur A. Gould. by
Material type: Text Text; Format: print
Publication details: Baltimore, MD : CTI Publications, c1992
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: TP372.5 .G69 1992. UMK Kampus Kota (1)Call number: TP372.5 .G69 1992.

97.
Strategi TQM dwidimensi / Ab. Aziz Yusof, Lim Kong Teong, Tang Swee Mei. by
Material type: Text Text; Format: print
Publication details: Sintok, Kedah : UUM Press, 2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .A115 2012. Not available: UMK Kampus Kota: Damaged (1).

98.
Out of the present crisis : rediscovering improvement in the new economy / Terence T. Burton. by
Material type: Text Text; Format: print
Publication details: Boca Raton, FL : CRC Press, c2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .B87 2012.

99.
Insightful quality : beyond continuous improvement / Victor Sower and Frank Fair by Series: Supply and operations management collection | Supply and operations management collection
Material type: Text Text; Format: print
Publisher: New York : Business Expert Press, 2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.8 .S69 2012.

100.
Peter Drucker's the five most important questions self assessment tool : facilitator's guide / Peter F. Drucker. n by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco, Calif. : Chichester : Jossey-Bass ; JohnWiley [distributor], 2010
Other title:
  • 5 most important questions self assessment tool.
  • Five most important questions self assessment tool.
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.6 .D781 2010.

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