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521.
Virtual reference service : from competencies to assessment / R. David Lankes ... [et al.] ; edited by Philip Nast. by Series: The virtual reference desk
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Neal-Schuman Publishers, c2008
Availability: Not available: UMK Kampus Kota: Damaged (1).

522.
Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath. by
Edition: Second Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Neal-Schuman Publishers, c2009Copyright date: ©2009
Other title:
  • Reference and information services in the twenty-first century.
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z711 .C355 2009 .

523.
Bite-sized marketing : realistic solutions for the overworked librarian / Nancy Dowd, Mary Evangeliste, & Jonathan Silberman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Chicago : American Library Association, 2010Copyright date: ©2010
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z716.3 .D69 2010 .

524.
A handbook for media librarians / edited by Katharine Schopflin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet Pub., 2008
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z675.N4 H36 2008 .

525.
Information literacy meets library 2.0 / edited by Peter Godwin and Jo Parker. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet Publ., 2008Copyright date: ©2008
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z674.75.I58 I54 2008 .

526.
Libraries designed for kids / Nolan Lushington. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Neal-Schuman Publishers, 2008Copyright date: ©2008
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z718.1 .L87 2008.

527.
Better by design : an introduction to planning and designing a new library building / Ayub Khan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet, c2009Copyright date: ©2009
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z679 .K48 2009. Not available: UMK Kampus Kota: Damaged (1).

528.
Transformative learning support models in higher education : educating the whole student / edited by Margaret Weaver. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet Publishing, 2008Copyright date: ©2008
Availability: Not available: UMK Kampus Kota: Damaged (1).

529.
Supporting research students/ Barbara Allan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: United Kingdom ; Facet Publishing, c2009Copyright date: ©2010
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z711.92.G73 A45 2010 .

530.
Libraries and Information Services in the United Kingdom and Republic of Ireland 2009-2010.
Edition: 36th ed.
Material type: Text Text; Format: print
Publication details: London : Facet Publishing; c2009-
Availability: Not available: UMK Kampus Kota: Damaged (1).

531.
CILIP : the Chartered Institute of Library and Information Professionals : yearbook 2009 / compiled by Kathryn Beecroft. by
Material type: Text Text; Format: print
Publication details: London : Facet, c2009
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: Z678.8 .C55 2009 REF.

532.
Information policies and strategies / Ian Cornelius. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet, 2010Copyright date: ©2010
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z665 .C67 2010 . UMK Kampus Jeli (1)Call number: Z665 .C67 2010 .

533.
534.
Digital information : order or anarchy? / edited by Hazel Woodward and Lorraine Estelle. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Facet Pub., 2010
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: ZA4065 .D54 2010 OS. Items available for reference: UMK Kampus Kota: Not for loan (1)Call number: ZA4065 .D54 2010. Not available: UMK Kampus Kota: Damaged (1).

535.
Library mashups : exploring new ways to deliver library data / edited by Nicole C. Engard. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet, 2009Copyright date: ©2009
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z674.75.W67 L52 2009 .

536.
Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath. by
Edition: Second Edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : Neal-Schuman Publishers, c2009Copyright date: ©2009
Other title:
  • Reference and information services in the twenty-first century.
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z711 .C355 2009 .

537.
Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Facet, 2006
Availability: Not available: UMK Kampus Kota: Damaged (1).

538.
The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / Diane K. Kovacs. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet Pub., 2007Copyright date: ©2007
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z711.45 .K88 2007. Not available: UMK Kampus Kota: Damaged (1).

539.
Delivering the best start : a guide to early years libraries / Carolynn Rankin and Avril Brock by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet, 2009
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z718.1 .R36 2009.

540.
How to give your users the LIS services they want / Sheila Pantry and Peter Griffiths. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London : Facet, 2009Copyright date: ©2009
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: Z711 . P36 2009. Not available: UMK Kampus Kota: Damaged (1).

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