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41.
Managing performance improvement / Micheal D.Tovey, Mary-Anne L. Uren by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: NSW : Pearson/Education Australia, 2006
Availability: Not available: UMK Kampus Kota: Damaged (1).

42.
Extreme Toyota : radical contradictions that drive success at the world's best manufacturer / Emi Osono, Norihiko Shimizu, Hirotaka Takeuchi ; with John Kyle Dorton. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : John Wiley & Sons, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9710.J34 O87 2008 OS.

43.
Six sigma : advanced tools for black belts and master black belts / Loon Ching Tang ... [et al.]. by
Material type: Text Text; Format: print
Publication details: Chichester, England ; Hoboken, NJ : Wiley, c2006
Availability: Items available for loan: UMK Kampus Kota (1)Call number: TS156 .S54 2006 OS.

44.
Managing quality / edited by Barrie G. Dale, Ton van der Wiele, and Jos van Iwaarden by
Edition: 5th ed.
Material type: Text Text; Format: print
Publication details: Malden, MA : Blackwell Pub., 2007
Availability: Not available: UMK Kampus Bachok: Withdrawn (1).

45.
Process improvement and quality management in the retail industry / Stephen George, Chris Thomas, Arnold Weimerskirch. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : Wiley, c2006
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .G462 2006.

46.
Total quality management : text, cases, and readings / Joel E. Ross ; with contributions by Susan Perry by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton, Fla. : St. Lucie Press, 1999
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .R67 1999.

47.
Securing global transportation networks : a total security management approach / Luke Ritter, J. Michael Barrett, Rosalyn Wilson. by
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2007
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HV8290 .R58 2007.

48.
ISO 9001:2000 : audit procedures / Ray Tricker by
Edition: 2nd ed
Material type: Text Text; Format: print
Publication details: Amsterdam ; Boston ; London : Elsevier Butterworth- Heinemann, 2005
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: TS156 .T733 2005 REF.

49.
ISO 9000 quality systems handbook / David Hoyle. by
Edition: 5th ed.
Material type: Text Text; Format: print
Publication details: Oxford, [U.K.] ; Burlington, MA : Butterworth-Heinemann, 2006
Availability: Items available for reference: UMK Kampus Kota: Not for loan (1)Call number: TS156 .H692 2006 REF.

50.
Implementing Six Sigma and Lean : a practical guide to tools and techniques / Ron Basu by
Material type: Text Text; Format: print
Publication details: Amsterdam London : Elsevier Butterworth-Heinemann, c2009
Availability: Items available for loan: UMK Kampus Kota (2)Call number: TS156 .B433 2009, ...

51.
Lean six sigma demystified / Jay Arthur. by
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2007
Availability: Items available for loan: UMK Kampus Kota (1)Call number: TS156 .A764 2007 OS.

52.
Customer-driven project management : building quality into project process / Bruce T. Barkley, James H. Saylor. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2001
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD69.P75 B38 2001 OS.

53.
Lean six sigma demystified / Jay Arthur. by Series: Demystified series
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2007
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: TS156 .A764 2007 REF.

54.
Quality wars : the triumphs and defeats of American business / Jeremy Main. by
Material type: Text Text; Format: print
Publication details: New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1994
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .M35 1994.

55.
Quality : a critical introduction / John L.W. Beckford. by
Edition: 3rd ed.
Material type: Text Text; Format: print
Publication details: New York, NY : Routledge, 2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .B433 2010.

56.
Managing performance improvement / Lynne F. Baxter and Alasdair M. MacLeod. by
Material type: Text Text; Format: print
Publication details: New York : Routledge, 2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .B39 2008.

57.
Managing performance : international comparisons / Geert Bouckaert and John Halligan. by
Material type: Text Text; Format: print
Publication details: London ; New York : Routledge, 2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: JF1525.T67 B68 2008 OS.

58.
Lean hospitals : improving quality, patient safety, and employee satisfaction / Mark Graban ; foreword by J. Michael Rona by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton : CRC Press, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: RA971 .G647 2009 OS.

59.
Fundamentals of total quality management : process analysis and improvement / Jens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji. by
Material type: Text Text; Format: print
Publication details: London ; New York : Taylor & Francis, c2002
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .D347 2002.

60.
Critical success factors simplified : implementing the powerful drivers of dramatic business improvement / Marvin T. Howell. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boca Raton : CRC Press, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.9 .H693 2010.

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