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41.
How to develop effective communication skills [videorecording] / JWA Video ; produced and written by Rick Brown ; directed by Bill Heitz ; executive producer, Jack Wilson. by Series: Business skills express series
Material type: Computer file Computer file; Format: electronic
Publication details: Chicago, IL : JWA Video, c1994
Availability: Items available for loan: UMK Kampus Bachok (2)Call number: HF5548.8 .H69 1994, ... UMK Kampus Jeli (2)Call number: HF5548.8 .H69 1994, ... UMK Kampus Kota (2)Call number: HF5548.8 .H69 1994, ... Not available: UMK Kampus Kota: Damaged (2).

42.
Emotions in groups, organizations and cultures / edited by Charmine E.J. Härtel, Neal M. Ashkanasy, Wilfred J. Zerbe. by Series: Research on emotion in organizations ; v. 5
Material type: Text Text; Format: print
Publication details: Bingley : Emerald, 2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.7 .I58 2009. Not available: UMK Kampus Kota: Damaged (1).

43.
Iconoclast : a neuroscientist reveals how to think differently / Gregory Berns. by
Material type: Text Text; Format: print
Publication details: Boston, Mass. : Harvard Business Press, c2010
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: QP360 .B52 2010 OS. Not available: UMK Kampus Kota: In Processing(Cataloging) (1).

44.
Emotional intelligence skills assessment : facilitator guide / Steven J. Stein ... [et al.]. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco, CA : Pfeiffer : Multi-Health Systems, 2010
Other title:
  • EISA :
Availability: Items available for loan: UMK Kampus Kota (1)Call number: BF576 .E46 2010. Items available for reference: UMK Kampus Kota: Not for loan (1)Call number: BF576 .E46 2010.

45.
Dealing with difficult people for rookies / [Frances Kay]. by
Material type: Text Text; Format: print
Publication details: London : Marshall Cavendish, 2009
Other title:
  • Dealing with difficult people for rookies : from rookie to expert in a week
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5549 .K39 2010 OS.

46.
Organizational behavior in health care / Nancy Borkowski. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Sudbury, Mass. : Jones and Bartlett Publishers, c2011
Availability: Items available for loan: UMK Kampus Kota (1)Call number: RA971.35 .B67 2011. Not available: UMK Kampus Kota: Damaged (2).

47.
The invisible employee : using carrots to see the hidden potential in everyone / Adrian Gostick and Chester Elton. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : John Wiley, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5549.5.M63 G67 2010 OS.

48.
Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditions / Susan F. Benjamin. by Series: Perfect phrases for-- managers
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5548.8 .B376 2008. Not available: UMK Kampus Kota: Damaged (1).

49.
Psychological perspectives on ethical behavior and decision making / edited by David De Cremer. by
Material type: Text Text; Format: print
Publication details: Charlotte, NC : Information Age Pub., c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.7 .P79 2009.

50.
Am I the only sane one working here? : 101 solutions for surviving office insanity / Albert J. Bernstein. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5548.8 .B393 2009. Not available: UMK Kampus Kota: Damaged (1).

51.
Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day / Linnda Durré. by
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2010
Availability: Not available: UMK Kampus Kota: Damaged (1).

52.
Work engagement : a handbook of essential theory and research / edited by Arnold B. Bakker and Michael P. Leiter. by
Material type: Text Text; Format: print
Publication details: Hove [England] ; New York : Psychology Press, 2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5549.5.M63 W667 2010 OS.

53.
Conflict resolution at work for dummies / by Vivian Scott & The Dispute Resolution Center of Snohomish & Island counties. by Series: --For dummies
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : Wiley, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF 5549.5 .E42 V58 2010.

54.
The people business : psychological reflections on management / Adrian Furnham. by
Material type: Text Text; Format: print
Publication details: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2005
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5548.8 .F864 2005. Not available: UMK Kampus Kota: Damaged (1).

55.
Necessary endings : the employees, businesses, and relationships that all of us have to give up in order to move forward / Henry Cloud. by
Material type: Text Text; Format: print
Publisher: New York : HarperBusiness, 2010Copyright date: ©2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: BF637.C4 C56 2010 .

56.
How to influence : the art of making things happen / Jo Owen. by
Material type: Text Text; Format: print
Publication details: Harlow, England ; New York : Prentice Hall Business, 2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5548.8 .O946 2010 OS. Not available: UMK Kampus Kota: Damaged (1). UMK Kampus Kota: In Processing(Cataloging) (1).

57.
Organizational behaviour / Stephen P. Robbins, Timothy A. Judge, Tim Campbell. by
Material type: Text Text; Format: print
Publication details: New York, NY : Pearson Financial Times, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.7 .R622 2010 OS.

58.
Behaviour based safety in organizations : a practical guide / H.L. Kaila. by
Material type: Text Text; Format: print
Publication details: New Delhi : I.K.International Publishing House, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5548.8 .K35 2008.

59.
Conflict survival kit : tools for resolving conflict at work / Daniel B. Griffith, Cliff Goodwin. by
Edition: 2nd ed.
Material type: Text Text; Format: print
Publication details: Boston : Pearson, c2013
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD42 .G66 2013. Not available: UMK Kampus Kota: Damaged (2).

60.
Industrial psychology / Narendar Singh. by
Material type: Text Text; Format: print
Publication details: New Delhi ; Singapore : Tata McGraw-Hill, c2011
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5548.8 .S56 2011 OS, ...

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