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201.
OIC trade directory / In collaboration with : Malaysia OIC Trade Chamber, Malaysia Islamic Chamber of Commerce - Kuala Lumpur by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Kuala Lumpur : Ramcel Media, 2008
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: HF3868 .O36 2008 REF.

202.
Career opportunities in the energy industry / by Allan Taylor and James Robert Parish ; foreword by Jeff Fullmer. by
Material type: Text Text; Format: print
Publication details: New York : Ferguson, 2008
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: TJ163.2 .T39 2008 OS.

203.
Managing services / edited by Alan Nankervis. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Cambridge : Cambridge University Press, 2005
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .M344 2005 OS.

204.
Future energy : improved, sustainable and clean options for our planet / edited by Trevor M. Letcher. by
Material type: Text Text; Format: print
Publication details: Amsterdam ; London : Elsevier, c2008
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: TJ163.2 .F88 2008 OS.

205.
The management of service operations / J. Nevan Wright and Peter Race. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Thomson Learning, 2004
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD 9980.5 .W75 2004 OS.

206.
Sony vs. Samsung : the inside story of the electronics giants' battle for global supremacy / Sea-Jin Chang. by
Material type: Text Text; Format: print
Publication details: Singapore ; Hoboken, NJ : John Wiley & Sons, 2008
Other title:
  • Sony versus Samsung
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9696.A3 C43 2008 OS.

207.
Strategic service management : a guide into different models, theories and concepts / Aart P.J. Goud, Bettie M.J. Goud. by
Material type: Text Text; Format: print
Publication details: Netherlands : Wolters-Noordhoff Groningen/Houten, c2004
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD9980.5 .G68 2004 OS, ...

208.
Agribusiness : fundamentals and applications / Cliff Ricketts, Kristina Ricketts. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Clifton Park, N.Y. : Delmar Cengage Learning, c2009
Availability: Items available for loan: UMK Kampus Jeli (2)Call number: HD9005 .R53 2009, ... UMK Kampus Kota (2)Call number: HD9005 .R53 2009, ... Items available for reference: UMK Kampus Jeli: Not for loan (1)Call number: HD9005 .R53 2009.

209.
Agro-industries for development / edited by Carlos A. da Silva [and others] by
Material type: Text Text; Format: print
Publisher: Wallingford, UK ; Cambridge, MA : CABI ; Rome : Food and Agriculture Organization of the United Nations, 2009
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD9018.D44 A39 2009 OS.

210.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by
Edition: Fifth Edition.
Material type: Text Text; Format: print
Publisher: Boston : McGraw-Hill Irwin, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9980.5 .Z45 2009 OS. Items available for reference: UMK Kampus Bachok: Not for loan (1)Call number: HD9980.5 .Z45 2009 REF.

211.
Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by
Edition: 6th ed.
Material type: Text Text; Format: print
Publication details: Boston : McGraw-Hill/Irwin, c2008
Availability: Items available for loan: UMK Kampus Kota (3)Call number: HD9980.5 .F549 2008 OS, ... Items available for reference: UMK Kampus Kota: Not for loan (1)Call number: HD9980.5 .F549 2008 REF.

212.
Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by
Edition: 6th ed.
Material type: Text Text; Format: print
Publication details: Boston : McGraw-Hill/Irwin, c2008
Availability: Items available for loan: UMK Kampus Kota (3)Call number: HD9980.5 .F549 2008 OS, ... Items available for reference: UMK Kampus Kota: Not for loan (1)Call number: HD9980.5 .F549 2008 REF.

213.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen, Wirtz. by
Edition: 6th ed.
Material type: Text Text; Format: print
Publication details: Upper Saddle River, N.J. : Pearson.Prentice Hall, c2007
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HF5515.13 .L69 2007 OS. Items available for reference: UMK Kampus Kota: Not for loan (1)Call number: HF5515.13 .L69 2007 REF.

214.
Essential of services marketing / Christopher H. Lovelock, Jochen Wirtz, Patricia Chew by
Material type: Text Text; Format: print
Publication details: Singapore : Prentice Hall, c2009
Availability: Items available for loan: UMK Kampus Kota (2)Call number: HD9980.5 .L68 2009 OS, ... Items available for reference: UMK Kampus Kota: Not for loan (1)Call number: HD9980.5 .L68 2009 REF.

215.
Lifecycle of a technology company : step-by-step legal background and practical guide from start-up to sale / Edwin L. Miller, Jr. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : J. Wiley, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: KF1890.H53 M55 2008. Not available: UMK Kampus Kota: Damaged (1).

216.
Biotechnology valuation : an introductory guide / Karl D. Keegan. by Series: Wiley finance series
Material type: Text Text; Format: print
Publication details: Chichester, West Sussex, England ; Hoboken, NJ : John Wiley & Sons, c2008
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD9999.B442 K44 2008 OS.

217.
Applied industrial energy and environmental management / Zoran K. Morvay, Dusan D. Gvozdenac by
Material type: Text Text; Format: print
Publication details: Chichester, West Sussex, U.K. ; Hoboken, NJ : [Piscataway, NJ] : Wiley ; IEEE Press, 2008
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: TJ163.5.F3 .M67 2008 OS. UMK Kampus Jeli (1)Call number: TJ163.5.F3 .M67 2008 OS.

218.
The sentinel CEO : perspectives on security, risk, and leadership in a post-9/11 world / William G. Parrett. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : Wiley, c2007
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD49 .P368 2007 OS.

219.
Pricing with confidence : 10 ways to stop leaving money on the table / Reed K. Holden, Mark R. Burton. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : Wiley, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5416.5 .H647 2008.

220.
Marketing the professional services firm : applying the principles and the science of marketing to the professions / Laurie Young. by
Material type: Text Text; Format: print
Publication details: Chichester, West Sussex, England Hoboken, NJ : John Wiley & Sons, Inc., c2005
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD9981.5 .Y68 2005. Not available: UMK Kampus Kota: Damaged (1).

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