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21.
Performance-based medicine : creating the high performance network to optimize managed care relationships / William J. DeMarco. by
Material type: Text Text; Format: print
Publication details: New York : Productivity Press, c2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: R729.5.H43 D46 2012. Not available: UMK Kampus Kota: Damaged (1).

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22.
Healthcare operations management / Daniel B. McLaughlin, Julie M. Hays by
Material type: Text Text; Format: print
Publication details: Chicago : Washington, DC Health Administration Press ; AUPHA Press, c2008
Availability: Items available for loan: UMK Kampus Kota (2)Call number: RA399.A1 M374 2008 OS, ...

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23.
10 more powerful ideas for improving patient care / Maureen Bisognano and Paul Plsek with Dan Schummers. by Series: Executive essentials
Material type: Text Text; Format: print
Publication details: Chicago, IL : Cambridge, MA : Health Administration Press ; Institute for Healthcare Improvement, c2006
Other title:
  • Ten more powerful ideas for improving patient care
Availability: Items available for loan: UMK Kampus Kota (1)Call number: RA399.A1 B57 2006 OS.

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24.
Strategi TQM dwidimensi / Ab. Aziz Yusof, Lim Kong Teong, Tang Swee Mei. by
Material type: Text Text; Format: print
Publication details: Sintok, Kedah : UUM Press, 2012
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .A115 2012. Not available: UMK Kampus Kota: Damaged (1).

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25.
Accountable care organizations : value metrics and capital formation / Robert James Cimasi. by
Material type: Text Text; Format: print
Publication details: Boca Raton, FL : CRC Press, [2013]
Availability: Items available for loan: UMK Kampus Kota (1)Call number: RA395.A3 C55 2013. Not available: UMK Kampus Kota: Damaged (1).

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26.
Improving quality in outpatient services / Carole Guinane, Noreen Davis. by
Material type: Text Text; Format: print
Publication details: New York : Productivity Press, c2011
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: RA974 .G855 2011. Not available: UMK Kampus Kota: Damaged (1).

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27.
Pengurusan kualiti menyeluruh / John S. Oakland ; penterjemah Abdul Rahman Ibrahim. by
Material type: Text Text; Format: print
Publication details: Kuala Lumpur : Institut Terjemahan Negara Malaysia, 2007
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .O25 2007.

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28.
No cover image available
Managing for the sustained success of an organization : a quality management approach (ISO 9004:2009, IDT) / Department of Standards Malaysia. by Series:
Edition: First revision.
Material type: Text Text; Format: print
Publisher: Cyberjaya : Department of Standards Malaysia, 2010
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (16)Call number: TS156.6 M36 2010 REF, ... UMK Kampus Padang Tembak: Not for loan (5)Call number: TS156.6 M36 2010 REF, ...

29.
No cover image available
Quality management system : requirements / Department of Standards Malaysia. by Series:
Edition: First revision.
Material type: Text Text; Format: print
Publisher: Cyberjaya : Department of Standards Malaysia, 2009
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (25)Call number: TS156.6.M4 M35 2009 REF, ... UMK Kampus Kota: Not for loan (30)Call number: TS156.6.M4 M35 2009 REF, ... UMK Kampus Padang Tembak: Not for loan (5)Call number: TS156.6.M4 M35 2009 REF, ...

30.
Kerangka kelayakan Malaysia : titik rujukan dan persefahaman bersama tentang kelayakan pengajian tinggi di Malaysia / Agensi Kelayakan Malaysia. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Selangor : Agensi Kelayakan Malaysia (MQA), 2013
Other title:
  • Kerangka kelayakan Malaysia = Malaysia Qualifications framework.
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (10)Call number: LB2324 .K39 2013, ... UMK Kampus Jeli: Not for loan (3)Call number: LB2324 .K39 2013, ... UMK Kampus Kota: Not for loan (39)Call number: LB2324 .K39 2013, ... UMK Kampus Padang Tembak: Not for loan (3)Call number: LB2324 .K39 2013, ...

31.
Code of practice for institutional audit. by
Edition: Second edition.
Material type: Text Text; Format: print
Publisher: Petaling Jaya : Agensi Kelayakan Malaysia, 2009
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (12)Call number: LB2830.3.M4 C669 2009, ... UMK Kampus Jeli: Not for loan (3)Call number: LB2830.3.M4 C669 2009, ... UMK Kampus Kota: Not for loan (37)Call number: LB2830.3.M4 C669 2009, ... UMK Kampus Padang Tembak: Not for loan (3)Call number: LB2830.3.M4 C669 2009, ...

32.
Kod amalan akreditasi program. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Petaling Jaya : Agensi Kelayakan Malaysia, 2010
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (9)Call number: LB2331.615.M4 K63 2010, ... UMK Kampus Jeli: Not for loan (5)Call number: LB2331.615.M4 K63 2010, ... UMK Kampus Kota: Not for loan (37)Call number: LB2331.615.M4 K63 2010, ... UMK Kampus Padang Tembak: Not for loan (3)Call number: LB2331.615.M4 K63 2010, ... Not available: UMK Kampus Bachok: In Transit (1).

33.
Code of practice for programme accreditation by
Material type: Text Text; Format: print
Publisher: Petaling Jaya : Agensi Kelayakan Malaysia, 2008
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (5)Call number: LB2331.615.M2 C669 2008, ... UMK Kampus Jeli: Not for loan (1)Call number: LB2331.615.M2 C669 2008. UMK Kampus Kota: Not for loan (37)Call number: LB2331.615.M2 C669 2008, ... UMK Kampus Padang Tembak: Not for loan (1)Call number: LB2331.615.M2 C669 2008. Not available: UMK Kampus Kota: In Transit (1).

34.
The management of quality assurance / editors Prof. Patricia Thomson and Dr. Wilson Clark. by
Material type: Text Text; Format: print
Publication details: New York : Delve Publishing LLC, c2015
Availability: Items available for loan: UMK Kampus Kota (2)Call number: TS156.6 .M363 2015, ...

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35.
Encylopedia of quality assurance and management / edited by Prof. Patricia Thompson and Dr.Wilson Clark. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Delve Publishing LLC, c2016
Availability: Items available for reference: UMK Kampus Bachok: Not for loan (6)Call number: RA393 .E53 2016, ...

36.
Quality assurance : applying methodologies for launching new products, services, and customer satisfaction / D.H. Stamatis. by
Material type: Text Text; Format: print
Publication details: Boca Raton : CRC Press, 2016
Availability: Items available for loan: UMK Kampus Kota (1)Call number: TS156.6 .S718 2016.

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37.
A glossary of productivity and quality terminologies / Perbadanan Produktiviti Negara. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Petaling Jaya : Perbadanan Produktiviti Negara, 2006
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD56 .G563 2006.

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38.
Human factors of total quality management : a conceptual review / Nasser Ahmed Habtoor. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bandar Baru Nilai, Negeri Sembilan : Penerbit Universiti Sains Islam Malaysia (USIM), 2016
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD38.2 .N37 2016. UMK Kampus Kota (1)Call number: HD38.2 .N37 2016.

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39.
Total quality management (TQM) : the key to success for business survival / Md. Fauzi Ahmad@Mohamad. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Batu Pahat, Johor : Penerbit UTHM, 2015
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD62.15 .M34 2015.

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40.
Total quality management / Rosmaini Tasmin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Batu Pahat : Penerbit UTHM, 2013
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HD62.15 .R68 2013.

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