Results of search for 'ccl=su:"Customer relations"'

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	181.	You can't lead with your feet on the desk : building relationships, breaking down barriers, and delivering profits / Edwin D. Fuller. by Fuller, Edwin D, 1945- Material type: Text; Format: print Publication details: Hoboken, N.J. : Wiley, c2011 Other title: You can not lead with your feet on the desk Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .F865 2011. Place hold
	182.	@ your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques / Frank Eliason. by Eliason, Frank, 1972- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2012 Other title: At your service. Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .E57 2012. Place hold
	183.	The financial services marketing handbook : tactics and techniques that produce results / Evelyn Ehrlich and Duke Fanelli. by Ehrlich, Evelyn, 1950- Fanelli, Duke, 1954- Series: Bloomberg financial series Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Bloomberg Press, c2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HG181 .E38 2012. Place hold
	184.	Conflict management for managers : resolving workplace, client, and policy disputes / Susan S. Raines. by Raines, Susan Series: The Jossey-Bass business & management series Material type: Text; Format: print Publication details: San Francisco : Jossey-Bass, c2013 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD42 .R35 2013. Place hold
	185.	Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand / Kelly McDonald. by McDonald, Kelly, 1961- Material type: Text; Format: print Publication details: New York : John Wiley & Sons, Inc., [2013] Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .M184 2013. Place hold
	186.	What's the future of business? : changing the way businesses create experiences / Brian Solis. by Solis, Brian Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2013 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415.5 .S622 2013. Place hold
	187.	Connected CRM : implementing a data-driven, customer-centric business strategy / David S. Williams. by Williams, David, 1963- Material type: Text; Format: print Publication details: Hoboken, New Jersey : Wiley, 2014 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5415.5 .W55 2014, ... Not available: UMK Kampus Kota: Damaged (1). Place hold
	188.	No thanks, I'm just looking : sales techniques for turning shoppers into buyers / Harry J. Friedman. by Friedman, Harry J Material type: Text; Format: print Publication details: Hoboken, N.J. : Wiley, 2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5438.25 .F75 2012. Place hold
	189.	Super agent : real estate success at the highest level / Joseph & JoAnn Callaway. by Callaway, Joseph, 1943- Callaway, JoAnn, 1944- Material type: Text; Format: print Publication details: Hoboken : Wiley, [2014] Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD278. .C355 2014. Place hold
	190.	Customer genius : becoming a customer-centric business / Peter Fisk. by Fisk, Peter (Peter Robert) Material type: Text; Format: print Publication details: Chichester, UK ; Hoboken, NJ : Capstone, 2009 Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HF5415.5 .F567 2009. Place hold
	191.	Launch : how to quickly propel your business beyond the competition / Michael A. Stelzner. by Stelzner, Michael A Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley, c2011 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415 .S755 2011. Place hold
	192.	Kellogg on branding : the marketing faculty of the Kellogg School of Management / edited by Alice M. Tybout and Tim Calkins ; foreword by Philip Kotler. by Calkins, Tim Tybout, Alice M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2005 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD69.B7 K46 2005. Place hold
	193.	Anticipate : know what your customers need before they do / Bill Thomas & Jeff Tobe. by Thomas, Bill, 1955- Tobe, Jeff Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley & Sons, c2013 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .T46 2013. Place hold
	194.	Answering the ultimate question : how Net Promoter can transform your business / Laura L . Brooks, Richard Owen. by Brooks, Laura L, 1963- Owen, Richard, 1965- Material type: Text; Format: print Publication details: San Francisco, CA : Jossey-Bass, c2009 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .B76 2009. Place hold
	195.	Location-based marketing for dummies / Aaron Strout and Mike Schneider ; forword by BJ Emerson. by Strout, Aaron Schneider, Mike Series: For dummies Material type: Text; Format: print Publication details: Hoboken, NJ : John Wiley & Sons, 2011 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415 .S77 2011. Not available: UMK Kampus Kota: Damaged (1). Place hold
	196.	Behind the cloud : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / Marc R. Benioff, Carlye Adler. by Benioff, Marc R, 1964- Adler, Carlye Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2009 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415.5 .B443 2009. Place hold
	197.	Clients first : the two word miracle / Joseph Callaway, JoAnn Callaway. by Callaway, Joseph, 1943- Callaway, JoAnn, 1944- Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2013 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .C355 2013. Place hold
	198.	Power relationships : 26 irrefutable laws for building extraordinary relationships / Andrew Sobel, Jerold Panas. by Sobel, Andrew, 1955- Panas, Jerold Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, New Jersey : Wiley, c2014 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5415.5 .S634 2014, ... Place hold
	199.	Customers mean business : six steps to building relationships that last / James A. Unruh. by Unruh, James A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Reading, Mass : Addison-Wesley, 1996 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .U57 1996. Place hold
	200.	The customer rules : the 39 essential rules for delivering sensational service / Lee Cockerell. by Cockerell, Lee Material type: Text; Format: print Publication details: New York : Crown Business, [2013] Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .C583 2013. Place hold

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