Results of search for 'ccl=su:"Customer relations"'

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	161.	Social CRM for dummies / by Kyle Lacy, Stephanie Diamond, Jon Ferrara. by Lacy, Kyle Diamond, Stephanie Ferrara, Jon Material type: Text; Format: print ; Literary form: Not fiction Hoboken, N.J. : John Wiley & Sons, Inc., [2013] Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .L334 2013. Place hold
	162.	People buy you : the real secret to what matters most in business / Jeb Blount. by Blount, Jeb Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley, c2010 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .B569 2010. Place hold
	163.	Handbook of strategic account management : a comprehensive resource / Diana Woodburn and Kevin Wilson. by Woodburn, Diana Wilson, Kevin, 1947- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester, West Sussex : Wiley, 2014 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5438.8.K48 W66 2014, ... Place hold
	164.	Managing customers through economic cycles / John McKean. by McKean, John, 1956- Material type: Text; Format: print Publication details: Chichester, West Sussex : John Wiley & Sons, 2010 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .M35 2010. Place hold
	165.	Let's close a deal : turn contacts into paying customers for your company, product, service or cause / Christine Clifford. by Clifford, Christine Material type: Text; Format: print Publication details: Hoboken, New Jersey : Wiley [2013] Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5438.25 .C55 2013. Place hold
	166.	Mr. Shmooze : the art and science of selling through relationships / Richard Abraham. by Abraham, Richard Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Chichester : John Wiley & Sons ; John Wiley [distributor], 2010 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5438.25 .A225 2010. Place hold
	167.	Engage! : the complete guide for brands and businesses to build, cultivate, and measure success in the new web / Brian Solis. by Solis, Brian Edition: Rev. & updated. Material type: Text; Format: print Publication details: Hoboken, N.J. : Wiley, c2011 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.1265 .S65 2011. Place hold
	168.	Romancing the brand : how brands create strong, intimate relationships with customers / Tim Halloran. by Halloran, Tim, 1969- Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2014 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5415.1255 .H35 2014, ... Place hold
	169.	The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance / Dave Mitchell. by Mitchell, Dave, 1961- Material type: Text; Format: print Publication details: Hoboken, New Jersey : Wiley, [2014] Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5415.5 .M578 2014, ... Place hold
	170.	The end of business as usual : rewire the way you work to succeed in the consumer revolution / Brian Solis. by Solis, Brian Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley & Sons, c2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.32 .S599 2012. Place hold
	171.	Getting naked : a business fable about shedding the three fears that sabotage client loyalty / Patrick Lencioni. by Lencioni, Patrick, 1965- Material type: Text; Format: print Publication details: San Francisco, CA : b Jossey-Bass, c2010 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.525 .L46 2010. Place hold
	172.	The retargeting playbook : how to turn Web-window shoppers into customers / Adam Berke, Gregory Fulton, Lauren Vaccarello. by Berke, Adam [author.] Fulton, Gregory [author.] Vaccarello, Lauren [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, New Jersey : John Wiley & Sons, [2014] Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.1265 .B466 2014. Place hold
	173.	The new relationship marketing : how to build a large, loyal, profitable network using the social Web / Mari Smith. by Smith, Mari, 1966- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2011 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .S65 2011. Place hold
	174.	The now revolution : 7 shifts to make your business faster, smarter, and more social / Jay Baer & Amber Naslund. by Baer, Jay, 1969- Naslund, Amber, 1975- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2011 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.8 .B34 2011. Place hold
	175.	The book of business awesome : how engaging your customers and employees can make your business thrive / Scott Stratten. by Stratten, Scott Material type: Text; Format: print Publication details: Hoboken, N.J. : John Wiley & Sons, c2012 Other title: Book of business unawesome : the cost of not listening, engaging, or being great at what you do. Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.55 .S757 2012. Place hold
	176.	The relationship edge : the key to strategic influence and selling success / Jerry Acuff with Wally Wood. by Acuff, Jerry, 1949- Wood, Wally Edition: 3rd ed. Material type: Text; Format: print Publication details: Hoboken, N.J. : Wiley, c2011 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .A3 2011. Place hold
	177.	Likeonomics : the unexpected truth behind earning trust, influencing behavior, and inspiring action / Rohit Bhargava. by Bhargava, Rohit Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HB74.P8 B52 2012. Place hold
	178.	All for one : 10 strategies for building trusted client partnerships / Andrew Sobel. by Sobel, Andrew, 1955- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2009 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .S63 2009. Place hold
	179.	People love you : the real secret to delivering legendary customer experiences / Jeb Blount. by Blount, Jeb Material type: Text; Format: print Publication details: Hoboken, New Jersey : John Wiley & Sons, Inc., [2013] Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .B56 2013. Place hold
	180.	Market your way to growth : 8 ways to win / Philip and Milton Kotler. by Kotler, Philip Kotler, Milton Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hobokon, NJ : John Wiley & Sons, c2013 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415 .K68 2013. Place hold

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