Results of search for 'ccl=su:"Customer relations "'

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	141.	Harvard business review on reinventing your marketing. Series: Material type: Text; Format: print Publication details: Boston, Mass. : Harvard Business Review Press, c2011 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415 .H37 2011. Place hold
	142.	Uncommon service : how to win by putting customers at the core of your business / Frances Frei, Anne Morriss. by Frei, Frances Morriss, Anne Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, c2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .F728 2012. Place hold
	143.	Harvard business review on increasing customer loyalty. Series: Harvard business review paperback series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, c2011 Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HF5415.525 .H37 2011. UMK Kampus Kota (2)Call number: HF5415.525 .H37 2011, ... Not available: UMK Kampus Kota: Damaged (1). Place hold
	144.	Contagious selling : how to turn a connection into a relationship that lasts a lifetime / David Rich. by Rich, David (David A.) Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2013 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5438.25 .R53 2013. Place hold
	145.	Million dollar referrals : the secrets to building a perpetual client list to generate a seven-figure income / Alan Weiss. by Weiss, Alan, 1946- Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5438.25 .W293 2012. Not available: UMK Kampus Kota: Damaged (1). Place hold
	146.	Likeable social media : how to delight your customers, create an irresistible brand, and be generally amazing on facebook (& other social networks) / by Dave Kerpen. by Kerpen, Dave Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2011 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.1265 .K425 2011. Place hold
	147.	Likeable business : why today's consumers demand more and how leaders can deliver / Dave Kerpen, with Theresa Braun and Valerie Pritchard. by Kerpen, Dave Braun, Theresa Pritchard, Valerie Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2013 Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD31 .K47 2013. Not available: UMK Kampus Kota: Damaged (1). Place hold
	148.	Customer relationship management / Urvashi Makkar, Harinder Kumar Makkar by Makkar, Urvashi Makkar, Harinder Kumar Material type: Text; Format: print Publication details: New Delhi : Tata McGraw Hill, c2012 Other title: CRM : customer relationship management Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .M35 2012. Place hold
	149.	The hidden wealth of customers : realizing the untapped value of your most important asset / Bill Lee. by Lee, William G Material type: Text; Format: print Publication details: Boston, Mass. : Harvard Business Review Press, c2012 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415.5 .L43 2012. UMK Kampus Kota (1)Call number: HF5415.5 .L43 2012. Place hold
	150.	Contemporary selling : building relationships, creating value / Mark W. Johnston and Greg W. Marshall. by Johnston, Mark W Johnston, Mark W. Relationship selling MarshaMarshall, Greg W Edition: 4th ed. Material type: Text; Format: print Publication details: New York : Routledge, 2013 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5438.25 .J655 2013. Place hold
	151.	Strategies for international industrial marketing : the management of customer relationships in European industrial markets / edited by Peter W. Turnbull and Jean-Paul Valla. by Turnbull, Peter W Valla, Jean-Paul Material type: Text; Format: print Publication details: London ; Dover, N.H. : Croom Helm, c2013 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF1009.7.E85 S77 2013. Place hold
	152.	orporate reputation : brand and communication / Stuart Roper and Chris Fill. by Roper, Stuart Fill, Chris Material type: Text; Format: print Publication details: Harlow, England ; New York : Pearson, 2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD59.2 .R66 2012. Not available: UMK Kampus Kota: Damaged (1). Place hold
	153.	No B.S. trust-based marketing : the ultimate guide to creating trust in an understandable un-trusting world / by Dan S. Kennedy and Matt Zagula by Kennedy, Dan S, 1954- [author] Zagula, Matt [author] Material type: Text; Format: print Publisher: Irvine, CA : Entrepreneur Media, 2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415 .K46 2012. Not available: UMK Kampus Kota: Damaged (1). Place hold
	154.	Customers first : dominate your market by winning them over where it counts the most / by Bolivar J. Bueno. by Bueno, Bolivar J Material type: Text; Format: print Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.1255 .B84 2012. Place hold
	155.	Marketing automation for dummies / Mathew Sweezey. by Sweezey, Mathew Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken : John Wiley & Sons, 2014 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.126 .S94 2014. Place hold
	156.	The social media MBA : your competitive edge in social media strategy development & delivery / Christer Holloman ; co-authors, Eb Adeyeri ... [etal.]. by Holloman, Christer Adeyeri, Eb Material type: Text; Format: print Publication details: Chichester, West Sussex, U.K. ; Hoboken, N.J. : Wiley, 2012 Other title: MBA. Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD30.2 .H645 2012. Place hold
	157.	Maximize your social : a one-stop guide to building a social media strategy for marketing and business success / Neal Schaffer. by Schaffer, Neal Material type: Text; Format: print Publication details: Hoboken : Wiley, 2013 Availability: Items available for loan: UMK Kampus Kota (2)Call number: HF5415.1255 .S393 2013, ... Place hold
	158.	Flip the funnel : how to use existing customers to gain new ones / Joseph Jaffe. by Jaffe, Joseph, 1970- Material type: Text; Format: print Publication details: Hoboken, N.J. : Wiley, c2010 Availability: Not available: UMK Kampus Kota: Damaged (1).
	159.	Managing customers profitably / Lynette Ryals. by Ryals, Lynette Material type: Text; Format: print Publication details: Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2008 Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5415.5 .R93 2008. Not available: UMK Kampus Kota: Damaged (1). Place hold
	160.	Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation / Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward. by Blunt, Carolyn Hill-Wilson, Martin Ward, Andrew Material type: Text; Format: print Publication details: Chichester, England : Wiley, 2013 Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HF5415.335 .B58 2013. UMK Kampus Kota (1)Call number: HF5415.335 .B58 2013. Place hold

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