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121.
Menghadapi orang bermasalah : 24 pengajaran untuk memperlihatkan yang terbaik dalam semua orang / Dr. Rick Brinkman, Dr. Rick Kirschner ; penterjemah, Leo Ann Mean ; penyunting, Adibah Amin. by Series: McGraw-Hill Pendidikan Profesional
Material type: Text Text; Format: print
Publisher: Kuala Lumpur : McGraw-Hill, c2005
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: HM1106 .B75 2005. UMK Kampus Kota (1)Call number: HM1106 .B75 2005.

122.
How to handle difficult people [videorecording] / Chuck Dymer. by Series: Communication series
Material type: Film Film; Type of visual material:
Publication details: Overland Park, Kan. : National Press Publications, c1992
Availability: Items available for loan: UMK Kampus Kota (3)Call number: HF5549 .H536 1992 OS, ... Not available: UMK Kampus Kota: Damaged (4).

123.
How to develop effective communication skills [videorecording] / JWA Video ; produced and written by Rick Brown ; directed by Bill Heitz ; executive producer, Jack Wilson. by Series: Business skills express series
Material type: Computer file Computer file; Format: electronic
Publication details: Chicago, IL : JWA Video, c1994
Availability: Items available for loan: UMK Kampus Bachok (2)Call number: HF5548.8 .H69 1994, ... UMK Kampus Jeli (2)Call number: HF5548.8 .H69 1994, ... UMK Kampus Kota (2)Call number: HF5548.8 .H69 1994, ... Not available: UMK Kampus Kota: Damaged (2).

124.
25 WAYS TO WIN WITH PEOPLE : HOW TO MAKE OTHERS FEEL LIKE A MILLION BUCKS / JOHN C. MAXWELL and LES PARROTT. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Nashville : T. Nelson Publishers, 2005Copyright date: ©2005
Other title:
  • Twenty-five ways to win with people
Availability: Items available for loan: UMK Kampus Bachok (2)Call number: BV4597.52 .M393 2005, ... UMK Kampus Kota (2)Call number: BV4597.52 .M393 2005 AV, ... Not available: UMK Kampus Bachok: Lost (1).

125.
Relationships 101 : what every leader needs to know / John C. Maxwell. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Nashville, TN : Thomas Nelson Publishers, c2003Copyright date: ©2003
Availability: Items available for loan: UMK Kampus Jeli (1)Call number: HD57.7 .M39 2003 .

126.
Tame your terrible office tyrant (TOT)! : how to manage childish boss behavior and thrive in your job / Lynn Taylor. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : Wiley, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5548.83 .T39 2009 OS.

127.
Dealing with difficult people for rookies / [Frances Kay]. by
Material type: Text Text; Format: print
Publication details: London : Marshall Cavendish, 2009
Other title:
  • Dealing with difficult people for rookies : from rookie to expert in a week
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5549 .K39 2010 OS.

128.
Why men want sex and women need love : unraveling the simple truth / Barbara & Allan Pease. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York, NY : Broadway Books, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: BF692 .P37 2009 OS. Not available: UMK Kampus Jeli: Checked out (1). UMK Kampus Kota: In Processing(Cataloging) (1).

129.
Emotional fitness at work : 6 strategic steps to success using the power of emotion / by Barton Goldsmith. by
Material type: Text Text; Format: print
Publication details: Franklin Lakes, NJ : Career Press, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HF5386 .G65 2009 OS.

130.
Don't take the last donut : new rules of business etiquette / Judith Bowman. by
Material type: Text Text; Format: print
Publication details: Franklin Lakes, NJ : Career Press, c2009
Availability: Not available: UMK Kampus Kota: Damaged (1).

131.
Perfect phrases for dealing with difficult people : hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities / Susan F. Benjamin. by Series: Perfect phrases series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2008
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HM1166 .B46 2008 OS.

132.
Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day / Linnda Durré. by
Material type: Text Text; Format: print
Publication details: New York : McGraw-Hill, c2010
Availability: Not available: UMK Kampus Kota: Damaged (1).

133.
Love leadership : the new way to lead in a fear-based world / John Hope Bryant ; foreword by Bill George. by
Material type: Text Text; Format: print
Publication details: San Francisco : Jossey-Bass, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD57.7 .B786 2009. Not available: UMK Kampus Kota: Damaged (1).

134.
The Pfeiffer book of successful communication skill-building tools : the most enduring, effective, and valuable training activities for improving interpresonal communication / edited by Jack Gordon. by Series: Pfeiffer's classic activities
Material type: Text Text; Format: print
Publisher: San Francisco, CA : Pfeiffer, a Wiley imprint, c2004
Other title:
  • Classic activities for interpersonal communication.
Availability: Items available for loan: UMK Kampus Kota (1)Call number: BF637.C45 P445 2004 .

135.
Law of connection : the science of using NLP to create ideal personal and professional relationships / Michael J. Losier. by
Material type: Text Text; Format: print
Publisher: New York : Wellness Central, 2009Copyright date: ©2009
Availability: Items available for loan: UMK Kampus Bachok (1)Call number: BF637.N46 L67 2009 . UMK Kampus Jeli (1)Call number: BF637.N46 L67 2009 . UMK Kampus Kota (1)Call number: BF637.N46 L67 2009 .

136.
The reactor factor : how to handle difficult work situations without going nuclear / Marsha Petrie Sue. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : John Wiley & Sons, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD42 .S837 2010 OS.

137.
Don't be that boss : how great communicators get the most out of their employees and their careers : a business fable / Mark Wiskup. by
Material type: Text Text; Format: print
Publication details: Hoboken, N.J. : John Wiley & Sons, c2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD30.3 .W574 2010 OS.

138.
Soft skills : the what, the why, the how / Nik Safiah Nik Ismail. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Bangi, Selangor : Penerbit Universiti Kebangsaan Malaysia, 2010
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD30.3 .N55 2010 OS.

139.
Organizing relationships : traditional and emerging perspectives on workplace relationships / Patricia M. Sias. by
Material type: Text Text; Format: print
Publication details: Los Angeles : SAGE, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HD58.7 .S553 2009 OS.

140.
Reading a relational situation : the contending lenses / John Dixon, Rhys Dogan, and Alan Sanderson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Nova Science Publishers, c2009
Availability: Items available for loan: UMK Kampus Kota (1)Call number: HM1111 .D588 2009 OS.

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