Sales force automation & CRM / 
 Sales force automation and CRM 
edited by Liam Babicka and Wout Barenberg. 
 - New York :  Arcler Press LLC,  c2015. 
 - x, 325 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781680942286 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Marketing.<br/>Retail trade--Automation.<br/>Selling--Automation.