CRM automation / 
edited by Liam Babicka and Wout Barenberg. 
 - New York :  Arcler Press LLC,  c2015. 
 - ix, 233 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781680942279 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Data processing.<br/>Customer relations--Marketing.