Encyclopedia of effective sales automation and customer relationship managements / 
editors Liam Babicka and Wout Barenberg. 
 - New York :  Arcler Press LLC,  2015. 
 - 3 v. (various paging) :  ill. ;  25 cm. 
<br/><br/> Includes bibliographical references and index 
<br/><br/>v.1. CRM automation -- v.2. Sales force automation & CRM -- v.3. Customer retention. 
<br/><br/><label>ISBN: </label>9781680942262 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing--Encyclopedias.