Yáng, Long,  Prof. <br/><br/>
Services marketing / 
Prof. Long Yáng. 
 - New York :  Arcler Press LLC,  2015. 
 - viii, 256 p. :  ill. ;  27 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9781680940404 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Marketing.<br/>Service industries--Marketing.