TY - BOOK AU - Mohamad Najib Abdul Ghafar TI - Pembangunan organisasi pendidikan SN - 9789835207495 PY - 2010/// CY - Skudai, Johor Darul Ta'zim PB - UTM Press KW - Education KW - Malaysia KW - Total quality management in education N1 - Includes bibliographical references (p. 193-197) and index ER -