Abkowitz, Mark David. <br/><br/>
Operational risk management :  a case study approach to effective planning and response / 
Mark D. Abkowitz. 
 - Hoboken, N.J. :  John Wiley & Sons,  c2008. 
 - x, 277 p. :  ill., maps ;  24 cm. 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780470256985 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emergency management.<br/>Risk assessment.<br/>Risk management.