Snow, Roberta, 1955- Making critical decisions : a practical guide for nonprofit organizations / Roberta M. Snow and Paul H. Phillips. - San Francisco : Jossey-Bass, 2008. - xvi, 237 p. ; 25 cm. "Features an easy-to-use matrix for effective decision making." Includes bibliographical references and index. ISBN: 9780787976361 (cloth) Subjects--Topical Terms: Decision making.Nonprofit organizations--Management.