Davenport, Thomas H., 1954-

Working knowledge : how organizations manage what they know / Thomas H. Davenport, Laurence Prusak. - Boston, Mass. : Harvard Business School Press, ©2000. - xxiv, 199 p. ; 24 cm.

Includes bibliographical references (p. 179-187) and index

1578513014 9781578513017


Industrial management.
Information resources management.
Organizational learning.