Nayar, Vineet. <br/><br/>
Employees first, customers second :  turning conventional management upside down / 
 Employees 1st. 
Vineet Nayar. 
 - Boston, Mass. :  Harvard Business Press,  2010. 
 - viii, 198 pages ;  22 cm. 
<br/><br/>Includes bibliographical references (pages 187-188) and index 
<br/><br/><label>ISBN: </label>9781422139066 
<br/><br/><label>Subjects--Corporate Names: </label><br/>HCL Technologies--Management--Case studies.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Corporate culture.<br/>Customer relations.<br/>Management--Employee participation.<br/>Organizational change.