TY - BOOK AU - Guyant,Al AU - Fulton, Shirley. TI - Manager's tough questions answer book: word for word responses for the most difficult questions managers face SN - 9780132265157 PY - 1996/// CY - Englewood Cliffs, N.J. PB - Prentice Hall KW - Communication in management KW - Psychology, Industrial N1 - Gift ER -