TY - ADVS ED - Media Australia (Production company) ED - Video Education Australasia. TI - Information technology at work: Big W PY - 2000/// CY - Bendigo, Vic. PB - Video Education Australasia KW - Big W (Firm) KW - Information technology KW - Australia KW - Stores, Retail N2 - "This program examines how Big W uses information technology to manage its retail operations and explains the importance and role of IT within Big W; how IT has changed large retailing over the past decade; how IT technology such a bar-code scanners have revolutionised the sales process; how RF handguns and shelf-edge labels are used to compute essential data for stock inventory, ordering, receivals and warehousing; how sales data analysis helps buyers to plan orders, and predict future customers buying patterns; how IT is used for other Big W store support services - such as communications, payroll, rosters, electronic banking and EFTPOS; the future of IT in retail; security issues; and finally: the costs and benefits of a large-scale retail IT system for Big W."--Container ER -