Reshaping retail : why technology is transforming the industry and how to win in the new consumer driven world - Niemeier, Stefan, 1973-; Catena, Marco, 1977-; Zocchi, Andrea (©2013, 2013)
Includes bibliographical references and index.
Keywords: BUSINESS & ECONOMICS / Sales & Selling; Electronic commerce; Retail trade -- Customer services; Retail trade -- Technological innovations