Woodburn, Diana.

Handbook of strategic account management : a comprehensive resource / Diana Woodburn and Kevin Wilson. - Chichester, West Sussex : Wiley, 2014. - xiii, 634 p. : ill. ; 25 cm.

Includes bibliographical references (p. 555-604) and index

9781118509081


Customer relations.
Marketing--Key accounts.
Sales management.
Selling--Key accounts.