Chesbrough, Henry William,  1956-. <br/><br/>
Open services innovation :  rethinking your business to grow and compete in a new era / 
Henry Chesbrough. 
 - 1st  ed. 
 - San Francisco, CA :  Jossey-Bass,  c2011. 
 - xiii, 242 p .  :  ill .  ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780470905746 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Recessions--History--21st century.<br/>Technological innovations.