Mitchell, Dave,  1961- <br/><br/>
The power of understanding people :  the key to strengthening relationships, increasing sales, and enhancing organizational performance / 
Dave Mitchell. 
 - Hoboken, New Jersey :  Wiley,  [2014] 
 - x, 198 p. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9781118726839 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.<br/>Interpersonal relations.