TY  - BOOK
AU  - Wilkinson,Michael
TI  - The secrets of facilitation: the SMART guide to getting results with groups 
SN  - 9781118206133
PY  - 2012///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Business meetings
KW  - Handbooks, manuals, etc
KW  - Group facilitation
N1  - Includes bibliographical references and index
ER  -