The secrets of facilitation : the SMART guide to getting results with groups /
Michael Wilkinson.
- New and Rev., 2nd ed.
- San Francisco : Jossey-Bass, 2012.
- xli, 454 p. : ill. ; 28 cm.
Includes bibliographical references and index
9781118206133
Business meetings--Handbooks, manuals, etc. Group facilitation--Handbooks, manuals, etc.