Acuff, Jerry,  1949- <br/><br/>
The relationship edge :  the key to strategic influence and selling success / 
Jerry Acuff with Wally Wood. 
 - 3rd ed. 
 - Hoboken, N.J. :  Wiley,  c2011. 
 - xv, 256 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 249-251) and index. 
<br/><br/><label>ISBN: </label>9780470915479 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.<br/>Success in business.