TY  - BOOK
AU  - Helder,Chris
TI  - The ultimate book of influence: 10 tools of persuasion to connect, communicate and win in business 
SN  - 9781118641309
PY  - 2013///
CY  - Milton, Qld.
PB  - Wiley
KW  - Business communication
KW  - Influence (Psychology)
KW  - Persuasion (Psychology) in organizations
KW  - Success
N1  - Includes index
ER  -