Wander, Frank, 1957-

Transforming it culture : how to use social intelligence, human factors, and collaboration to create an IT department that outperforms / Frank Wander. - Hoboken, New Jersey : John Wiley & Sons, Inc., c2013. - xiii, 203 p. : ill. ; 24 cm. - Wiley CIO series. .

Includes bibliographical references and index

9781118436530


Electronic data processing departments--Management.
Information technology--Management.