TY - BOOK AU - McLaughlin,Miriam Smith AU - Peyser,Sandra TI - The new encyclopedia of icebreakers SN - 9781118157541 PY - 2004/// CY - San Francisco PB - Pfeiffer KW - Group relations training KW - Handbooks, manuals, etc KW - Problems, exercises, etc KW - Social interaction N1 - Introduction: Getting the most from this resource -- Section 1: Forming. Planning ahead -- Forming groups -- Getting acquainted -- Sharing information -- Section 2: Storming. communication and conflict -- Diversity -- Exploring ideas and feelings -- Section 3: Norming. Energizers -- Team building -- Section 4: Performing. Sharing information -- Reviewing information -- Learning new material -- Section 5: Adjourning. Saying goodbye -- Self-reflection -- Assessing training -- Applying learning -- Keeping in touch ER -