TY  - BOOK
AU  - Burtonshaw-Gunn,Simon A.
AU  - Salameh,Malik G.
TI  - Essential tools for organizational performance: tools, models and approaches for managers and consultants 
SN  - 9780470746653
PY  - 2009///
CY  - Chichester, U.K.
PB  - Wiley
KW  - Knowledge management
KW  - Organizational change
N1  - Includes bibliographical references (p. [123]-125) and index
ER  -