Baines, Tim,  1962- <br/><br/>
Made to serve :  how manufacturers can compete through servitization and product service systems / 
Tim Baines and Howard Lightfoot. 
 - Chichester, West Sussex :  John Wiley & Sons Inc.,  2013. 
 - xvi, 254 p. :  ill. ;  23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781118585313 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Manufacturing industries.<br/>Warranty.