Brown, Linden,  1938- <br/><br/>
The customer culture imperative :  a leader's guide to driving superior performance / 
Dr. Linden R. Brown and Chris L. Brown. 
 - New York :  McGraw-Hill Education,  2014. 
 - xvii, 318 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0071821147 9780071821148 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.<br/>Leadership.