TY  - BOOK
AU  - Luecke,Richard
AU  - Barton,Larry
TI  - Crisis management: master the skills to prevent disasters 
T2  - Harvard business essentials
SN  - 9781591394372
PY  - 2004///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Crisis management
N1  - Includes bibliographical references (p. 125-130) and index
ER  -