TY - BOOK AU - Jolles,Robert L. TI - How to change minds: the art of influence without manipulation SN - 9781609948290 PY - 2013/// CY - San Francisco PB - Berrett-Kohler Publishers KW - Change (Psychology) KW - Decision making KW - Psychological aspects KW - Influence (Psychology) KW - Selling N1 - Includes index ER -