Jolles, Robert L., 1957-

How to change minds : the art of influence without manipulation / Rob Jolles. - San Francisco : Berrett-Kohler Publishers, c2013. - xxi, 185 p. : ill. ; 22 cm.

Includes index

9781609948290


Change (Psychology)
Decision making--Psychological aspects.
Influence (Psychology)
Selling--Psychological aspects.