TY - BOOK AU - GrĂ¼ne,Guido AU - Kluy,Voker AU - Lockermann,Stephanie AU - Meinhardt,Stefan TI - Business process management within chemicals and pharmaceuticals industries: markets, BPM methodology and process examples SN - 9783642117169 PY - 2014/// CY - Heidelberg PB - Springer KW - Chemical industry KW - Pharmaceutical industry N1 - Includes bibliographical references and index ER -