Jain, Neera. <br/><br/>
Effective business communication / 
Neera Jain,Shoma Mukherji. 
 - New Delhi :  Tata McGraw-Hill,  ©2012. 
 - xvii, 372 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781259001673 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Business writing