Vandome, Nick. <br/><br/>
Effective communications / 
Nick Vandome and John S.C. McVey. 
 - Leamington Spa :  In Easy Steps,  c2012. 
 - 192 p. :  col. ill. ;  23 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781840784480 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.