The global opportunity in IT-based services : assessing and enhancing country competitiveness /
Randeep Sudan ... [et al.].
- Washington, D.C. : World Bank, c2010.
- xviii, 97 p. : ill. ; 21 cm.
Includes bibliographical references (p. 83-88) and index.
IT-based services : global outlook -- Country competitiveness in the global market of IT-based services -- Policy options to enhance competitiveness -- Dimensions of the LRI : what is needed to be competitive? The LRI model -- Applying the LRI model to the United States, India, Indonesia, and Kenya -- Talent pool -- Cost -- Infrastructure -- Business and living environment -- Risk -- Market maturity -- Using the LRI to improve the IT/ITES landscape in Kenya and Indonesia -- Impact on the economy.