The global opportunity in IT-based services : assessing and enhancing country competitiveness / Randeep Sudan ... [et al.]. - Washington, D.C. : World Bank, c2010. - xviii, 97 p. : ill. ; 21 cm.

Includes bibliographical references (p. 83-88) and index.

IT-based services : global outlook -- Country competitiveness in the global market of IT-based services -- Policy options to enhance competitiveness -- Dimensions of the LRI : what is needed to be competitive? The LRI model -- Applying the LRI model to the United States, India, Indonesia, and Kenya -- Talent pool -- Cost -- Infrastructure -- Business and living environment -- Risk -- Market maturity -- Using the LRI to improve the IT/ITES landscape in Kenya and Indonesia -- Impact on the economy.

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Commercial policy.
Competition--Developing countries.
Service industries--Technological innovations--Developing countries.
Technological innovations--Economic aspects--Developing countries.