Bielskas, Amanda, 1974-

IM and SMS reference services for libraries / Amanda Bielskas and Kathleen M. Dreyer. - xii, 107 pages : illustrations ; 23 cm. - The tech set ; #19 . - Tech set ; #19 The tech set ; #19 .

9781856048446


Electronic reference services (Libraries)
Instant messaging.
Mobile communication systems--Library applications.
Text messages (Cell phone systems)