TY  - BOOK
TI  - Harvard business review on communicating effectively
T2  - Harvard business review paperback series
SN  - 9781422162514
PY  - 2011///
CY  - Boston, Mass.
PB  - Harvard Business Review Press
KW  - Business communication
KW  - Communication in management
KW  - Interpersonal communication
N1  - Includes index
ER  -