Connor, Mary, 1942- Coaching and mentoring at work : developing effective practice / Mary Connor and Julia Pokora - 2nd ed - Maidenhead : McGraw-Hill/Open University Press, 2012 - 280 p. : ill. ; 23 cm Includes bibliographical references and index ISBN: 9780335243853 Subjects--Topical Terms: Employees--Coaching ofMentoring in business