Mason-Draffen, Carrie. <br/><br/>
151 quick ideas to deal with difficult people / 
 One hundred and fifty one quick ideas to deal with difficult people  One hundred fifty one quick ideas to deal with difficult people 
Carrie Mason-Draffen. 
 - Petaling Jaya :  Advantage Quest Publications,  2008. 
 - 187 p. ;  21 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9789833830572 9833830579 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Personnel management.<br/>Problem employees.