TY - BOOK AU - Gordon,Michael E. AU - Miller,Vernon D. TI - Conversations about job performance: a communication perspective on the appraisal process T2 - Human resource management and organizational behavior collection, SN - 9781606490747 PY - 2011///, c2012 CY - New York PB - Business Expert Press KW - Communication in personnel management KW - Employees KW - Rating of N1 - Includes bibliographical references (p. 213-253) and index ER -