TY  - BOOK
AU  - Parmenter,David
TI  - Key performance indicators: developing, implementing, and using winning KPIs 
SN  - 9780470095881 (cloth)
PY  - 2007///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Organizational effectiveness
KW  - Performance standards
KW  - Performance technology
N1  - Includes index
ER  -