TY  - BOOK
AU  - Crawley,Anita
TI  - Supporting online students: a guide to planning, implementing, and evaluating services 
T2  - The Jossey-Bass higher and adult education series
SN  - 9781118076545
PY  - 2012///
CY  - San Francisco, CA
PB  - Jossey-Bass
KW  - Students
KW  - Services for
KW  - Technological innovations
KW  - Web-based instruction
N1  - Pusat Pengajian Bahasa dan Pembangunan Insaniah; Includes bibliographical references and index
ER  -