Academic initiatives in total quality for higher education / 
Harry V. Roberts, editor. 
 - Milwaukee, Wis. :  ASQC Quality Press,  c1995. 
 - vii, 607 p. :  ill. ;  24 cm. 
<br/><br/> Fakulti Keusahawanan dan Perniagaan 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780873893268 
<br/><br/><label>Subjects--Topical Terms: </label><br/>College teaching--Case studies.--United States<br/>Total quality management--Case studies.--United States